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Question: I have tried every big and small brand products for my total cleansing and moisturizing. I have combination skin and on the cheeks, which are, my driest area suffered from acne which has left me with scars that are slowly fading. Also, my face is very uneven and I don't like wearing foundation. Could you suggest something that I could buy that would leave my face really clean fresh non-oily all day? W.C., London, UK

Answer: Have you seen a skin care specialist or dermatologist? In some cases, when you have tried everything on your own, it's time to see a professional. They can provide you with the best advice about your particular situation and often recommend a treatment for you.

Question: I can't seem to find a lipstick or eye shadow that I can wear everyday. The color never looks good on me and I want something natural. I have brown hair, brown eyes, and rosy skin. Please help!!!! J., Fanwood, NJ

Answer: "It sounds like with your beautiful rosy skin tone, colors that have a hint of sand or brown to them will look best with your coloring. Like a rosy-brown lip color, or a sandy taupe eyeshadow. Try staying away from blue-based colors, as they can make your pink skin tones look more so. Dark brown eyes also look great with the new sheer lavenders, and grayish lilacs that are strong for fall this year. It could also be the application that is making your makeup seem more than natural. Rule of thumb: Always have your darkest part of the eye makeup be your eyeliner, and have your lipstick balance your eyeshadows...not too dark and not too light. And apply your blush first before any other color. That way you avoid the 'I can see your blush a mile away' look!." - Elke Von Freudenberg

Question: I am only 14 years old and I have dark, puffy under-eye circles. I get 6-9 hours of sleep a night and I don't smoke, and I eat pretty healthy. I don't eat a lot of red meat and eat lots of fruit and vegetables. Being only 14yrs. old, I should NOT have to deal with this problem. I was wondering if you knew of any creams that help to get rid of these horrible dark, puffy circles. Any help or advice would be greatly appreciated. C., New Orleans, LA

Answer: "I don't think 'anyone' should have to deal with pesky under eye circles.... First off, check to see if they're hereditary. Does your mom or dad have them? That could be one reason. If not, then check to see what color your undereye circles really are. If they are blue, then the culprit is the vein that is underneath your eye, and being fair skin also means usually thin skin, thus you can see them more. If that's the case, an orange toned concealer will work to tone down the blue tones underneath your foundation. If they are more gray in color, then the culprit is lack of circulation such as not enough sleep, not enough exercise, spicy foods and even alcohol can even contribute...and usually the gray tones will fade in a few hours after you're up and about. Try a pink toned concealer to hide the gray. Physician's Formula makes great affordable concealers in different color tones.” “For puffiness, check to see that your night time moisturizer or eye cream is not the problem. Just apply to the bone around the eye, and the rest will travel inwards while you sleep. Any closer and you can wake up with puffy eyes. But unfortunately, since the darkness and puffiness are under the skin, I really don't recommend a product to 'help get rid of' since it really can't. To help with puffiness in the morning, try a cold eye compress of milk (cold milk on cotton pads) or slices of raw potato to help with the puffiness." - Elke Von Freudenberg

Question: I am Asian and have small eyes that slant down. What's the best way to wear eye make-up that will lift my eyes up but look really trendy? J.M., Bloomington, MN

Answer"Rather than focusing on emphasizing the crease to 'create' an eyelid, try using a warm neutral shade, like a chestnut over the whole lid, and bringing it out upwards pass the crease. If you can see the shade when your eye is open, then you've applied it correctly. If you can't see any color, then blend upwards a bit more towards the eyebrow. Just make sure that the eyebone, underneath the eyebrow is clear of any color. Then brush a highlight shade on the eyebone. This is a great new way to uplift eyes. Great shades for Asian eyes are the new burgundies out for the fall, mauves, the new grayish purples, and warm neutral tones, like soft brown, ambers, and rusts. They make brown eyes seem warmer in tone, bringing out the gold tones in the eye." - Elke Von Freudenberg

Question: Hi, I have a nasty red pimples all over my legs, because of the hair that grows under skin layers curling and not coming out. I tried exfoilation, with scrubs and loofahs, but have not had good results, I read recently in a magazine that there is a treatment called TEND SKIN. Can you provide me with mailing address to order? Please suggest any other effective treatments. It is upsetting me and I can’t wear any shorts or dresses. S.M., Dubai, U.A.E.

Answer: The Web site for Tend Skin is The address is The Tend Skin Company, 2090 SW 71st Terrace, Bay G-9, Davie, FL 33317 and the telephone nimber is (954) 382-0800. There are other companies that offer similar products. Look at Shaving in the directory to find more possible solutions. Bump No More, Face Works, and Bump Patrol are example of companies that offer products for facial bumps caused by shaving. does not endorse any of these products and does not guarantee that any of them will work in every case. Good luck!

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